Your CWB Franchise Finance migration hub

Find the most up-to-date information about the migration of your CWB products and services

Your products and services will migrate in 2025

At least one month before your scheduled migration, you’ll receive important information about your migration date, your products and services, and any actions required on your part.

Picto of a green check mark  Wave 2 - 

Alberta banking centres, and Canada-wide without business banking

MIGRATED

Fall 2025

Alberta: If you’re a CWB Franchise Finance and business banking client, consult your migration schedule

Canada-wide: If you’re a CWB Franchise Finance client and do not hold other business banking products, consult your migration schedule

Picto of a calendar  Wave 3 - 

BC, ON, MB, SK banking centres

UPCOMING

Late fall 2025

The wave 3 migration is for clients who hold CWB Franchise Finance products and services with banking centres across British Columbia, Saskatchewan, Manitoba and Ontario. If you hold other products with CWB Financial Group®, please watch for separate communications about how and when those products and services will transition.

For a full list of products and services that will migrate during this time, consult the Product and Service Migration Guide – Business.

See my migration schedule

For more support during your migration, reach out to your Relationship Manager

When will my other products migrate? 

If you hold multiple products with any CWB Financial Group®, please see the full migration schedule to learn when each will migrate. 

See the full migration schedule 

Stay vigilant!

Protect yourself against cyberfraud: National Bank will never proactively call, text or email you to ask for your banking information, especially your one-time verification code number, PIN, password or sign-in credentials.

If you receive an unexpected call from someone claiming to be from National Bank or CWB:

  1. Do not share your information.
  2. Obtain the caller’s information.
  3. Tell the caller you will verify their information.
  4. End the call.
  5. Contact National Bank at 1-888-835-6281 or your CWB Relationship Manager using a trusted phone number to verify the information.

Visit National Bank’s Fraud prevention page for cybersecurity tips.

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We’re here to help

Visit our help centre

Let’s stay in touch

Contact your Relationship Manager

® CWB Financial Group is a registered trademark of National Bank of Canada. 

® NATIONAL BANK, the NATIONAL BANK logo, CWB FINANCIAL GROUP, the CWB FINANCIAL GROUP horizontal logo, CWB and CANADIAN WESTERN BANK are registered trademarks of National Bank of Canada.

TM CWB FRANCHISE FINANCE is a trademark of National Bank of Canada.

Member of Canada Deposit Insurance Corporation (CDIC)