® CWB Financial Group is a registered trademark of National Bank of Canada.
Your business banking hub
Find the most up-to-date information about the migration of your CWB products and services
When do business products and services migrate?
We will migrate CWB clients and products to National Bank in waves over the coming months depending on the products you hold and the location of your banking centre.
At least one month before your scheduled migration, you’ll receive important information about your migration date, your products and services, and any actions required on your part.
Wave 1 -
Edmonton Gateway Banking Centre
MIGRATED
August 2025
Wave 2 -
All other Alberta banking centres
UPCOMING
Fall 2025
The wave 2 migration is for clients who hold business banking products and services with CWB banking centres across Alberta, excluding the Edmonton Gateway Banking Centre. If you hold other products with CWB Financial Group®, please watch for separate communications about how and when those products and services will transition.
For a full list of products and services that will migrate during this time, consult the Product and Service Migration Guide – Business.
Wave 3 -
BC, ON, MB, SK banking centres
Late fall 2025
In the meantime:
-
Update your contact information
To ensure you receive important communications, please update your contact information, including your email address by reaching out to your Relationship Manager or local banking centre.
-
No other action required at this time
There will be no changes to your products and services until your scheduled migration. Your day-to-day services will continue as is, and our team remains available to support you.
-
Watch for important information
At least one month before your scheduled migration, you’ll receive a migration letter and product guide outlining important information about your migration date, your products and services, and any actions required on your part.
For more support during your migration, reach out to your Relationship Manager or contact us:
When will my other products migrate?
If you hold multiple products with any CWB Financial Group®, please see the full migration schedule to learn when each will migrate.
Stay vigilant!
Protect yourself against cyberfraud: National Bank will never proactively call, text or email you to ask for your banking information, especially your one-time verification code number, PIN, password or sign-in credentials.
If you receive an unexpected call from someone claiming to be from National Bank or CWB:
- Do not share your information.
- Obtain the caller’s
information.
- Tell the caller you will verify their information.
- End the call.
- Contact National Bank at 1-888-835-6281 or your CWB Relationship Manager using a trusted phone number to verify the information.
Visit National Bank’s Fraud prevention page for cybersecurity tips.
We’re here to help
Find a National Bank branch
Let’s stay in touch
Contact your Relationship Manager or local banking centre
Or call the National Bank Client Experience Centre at 1‑844‑394‑4494
