Your business banking hub

Find the most up-to-date information about the migration of your CWB products and services

When do business products and services migrate?

We will migrate CWB clients and products to National Bank in waves over the coming months depending on the products you hold and the location of your banking centre. 

At least one month before your scheduled migration, you’ll receive important information about your migration date, your products and services, and any actions required on your part.

Picto of a calendar   Wave 1 - 

Edmonton Gateway Banking Centre

UPCOMING

August 2025

Picto of an hourglass   Wave 2 - 

All other Alberta banking centres

Fall 2025

In the meantime:

  • Update your contact information
    To ensure you receive important communications, please update your contact information, including your email address by reaching out to your Relationship Manager or local banking centre.

  • No other action required at this time
    There will be no changes to your products and services until your scheduled migration. Your day-to-day services will continue as is, and our team remains available to support you.

  • Watch for important information
    At least one month before your scheduled migration, you’ll receive a migration letter and product guide outlining important information about your migration date, your products and services, and any actions required on your part.

Picto of an hourglass   Wave 3 - 

BC, ON, MB, SK banking centres

Late fall 2025

In the meantime:

  • Update your contact information
    To ensure you receive important communications, please update your contact information, including your email address by reaching out to your Relationship Manager or local banking centre.

  • No other action required at this time
    There will be no changes to your products and services until your scheduled migration. Your day-to-day services will continue as is, and our team remains available to support you.

  • Watch for important information 
    At least one month before your scheduled migration, you’ll receive a migration letter and product guide outlining important information about your migration date, your products and services, and any actions required on your part.

For more support during your migration, reach out to your Relationship Manager or contact us:

1-844-394-4494

® CWB Financial Group is a registered trademark of National Bank of Canada. 

When will my other products migrate? 

If you hold multiple products with any CWB Financial Group®, please see the full migration schedule to learn when each will migrate. 

Stay vigilant!

Picto of an encircled question mark

We’re here to help

Let’s stay in touch

Contact your Relationship Manager or local banking centre

Or call the National Bank Client Experience Centre at 1‑844‑394‑4494