Help centre
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Personal
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Can I sign up for NBC online banking before my migration? Please check the communications we send you know more about how to set up your access to our online bank. -
What interest rates will be used after migration? Learn more about what to expect when it comes to interest rates once you’ve migrated to National Bank. -
What will happen to my CWB credit cards after migration to National Bank? Your CWB credit cards will remain functional both during and after the migration. Read more here. -
What will happen to my CWB debit card? Your CWB debit card will be active until your migration weekend, and you’ll receive a new National Bank debit card before your migration. -
What will happen to my CWB products and services once migrated to National Bank? Know more about the NBC products and services you will get as part of the migration, as a personal or business banking client. -
Will I be able to get the same rate for my CWB personal banking mortgage? You can find more about the migration of your mortgage in the Product and Service Migration Guide — Personal.
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Let’s keep in touch
Contact your Relationship Manager or local banking centre
Or call the National Bank Client Experience Centre
Personal:1-888-835-6281
Business:1-844-394-4494