What will happen to my CWB products and services once migrated to National Bank?

Your CWB products and services will transition to National Bank or its subsidiaries. 

Personal banking clients

If you are a personal banking client who is scheduled to migrate in the upcoming wave, please refer to our Product and Service Migration Guide — Personal to get familiar with your new products and services. 

The guide will help you with the migration of your products and services, and the impact on your everyday banking needs. You’ll get to know how accounts, cards, lending products, investments and other products will transition, and understand the new online banking tools that will soon be available to you. 

Business banking clients 

If you’re a business banking client who is scheduled to migrate in the upcoming wave, please refer to the Product and Service Migration Guide — Business for details on the products and services you’ll be receiving. 

This guide will help you with the migration of your business products and services and the impact on your everyday banking. It outlines how accounts, lending and leasing products, cash management solutions, and international services will transition, and introduces the different online banking tools that will soon be available to you.

Have any questions? 

If you have any questions about your new products, please refer to the migration hub, speak to your Relationship Manager or local banking centre team, or call the National Bank Client Experience Centre (CEC) at 1-888-835-6281 (toll-free).