What will happen to my CWB credit cards after migration to National Bank?

Your CWB Business Mastercard ^® credit cards as well as your CWB Personal Mastercard ^® credit cards will remain active and fully functional, both during and after the migration, so you’ll be able to use them without any interruption. 

If you’re a business client, you can continue to access and manage your CWB Business Mastercard® credit cards, issued by Brim Financial, via this portal. 

You can access your account documentation, such as your Cardholder Agreement, which includes Complaints Handling Procedures, by visiting the Legal Documents and Product Information page.   

For assistance with your credit cards, contact the Client Support team at 1-877-252-4288. If you are outside Canada and the U.S., contact us at +1-647-252-4216 at no additional charge. Alternatively, you can contact your Relationship Manager directly. 

Further information regarding CWB Business Mastercard® credit cards and your migration is available in Section 3 (Business Credit Cards) of the Product and Service Migration Guide — Business. 

If you’re a personal client, you can continue to access and manage your CWB Personal Mastercard® credit cards, issued by Brim Financial, via this portal.  

You can access your account documentation, such as your Cardholder Agreement, which includes Complaints Handling Procedures, by visiting the Legal Documents and Product Information page.  

If you need assistance with your credit cards, contact the Client Support team at 1-888-252-4201. If you are outside of Canada and the U.S., contact us at +1-647-252-4202 at no additional charge. 

Further information regarding CWB Personal Mastercard® credit cards and your migration is available in Section 4 (Personal Cards) of the Product and Service Migration Guide — Personal.