Help centre
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Bank accounts
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How can I activate my new National Bank debit card? Please consult the communications we send you to learn how to activate your National Bank debit card. -
How long will I be able to continue using my CWB cheques? To learn more about using CWB cheques after the migration weekend, please refer to the Product and Service Migration Guide sent to you. -
What interest rates will be used after migration? Learn more about what to expect when it comes to interest rates once you’ve migrated to National Bank. -
What is the hold period for deposited cheques? Read more about the hold periods for your deposited cheques in the Product and Service Migration Guide sent to you. -
What overdraft protection does National Bank offer for my company? Learn more about the overdraft protections offered by National Bank here. -
What will happen to my CWB debit card? Your CWB debit card will be active until your migration weekend, and you’ll receive a new National Bank debit card before your migration. -
What will happen to my CWB products and services once migrated to National Bank? Know more about the NBC products and services you will get as part of the migration, as a personal or business banking client. -
What will happen to my savings account during migration? To know what will happen to your savings account, please refer to the Product and Service Migration Guide sent to you.
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Let’s keep in touch
Contact your Relationship Manager or local banking centre
Or call the National Bank Client Experience Centre
Personal:1-888-835-6281
Business:1-844-394-4494