Frequently asked questions

Find answers to your most common questions about joining National Bank

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General questions

National Bank and Canadian Western Bank share a similar entrepreneurial heritage and regional roots. We will continue to uphold dedicated and superior client service. 

The migration will unlock new opportunities such as more comprehensive products and services, more digital features, and an extensive banking network across Canada.

Bringing together two complementary banks enables us to offer even more comprehensive banking products based on your needs. 

National Bank will reach out to you in the coming months to inform you of the next steps. 

Until then, we encourage you to continue carrying out your daily transactions as usual.

Daily banking

Yes, please continue to reach out to your Relationship Manager or primary CWB contact for advice, or for any products and services you might need.

Yes, you should continue visiting your current CWB banking centre or branch for daily transactions and services.

Next steps

National Bank and Canadian Western Bank are currently working on the integration of the two organizations. 

National Bank will reach out to you in the coming months to inform you of the next steps. 

For the moment, no action is required on your part.