Wave 4: CWB Optimum Mortgage timeline
Find information about the migration of your CWB Optimum Mortgage products to National Bank
Canada-wide
This page includes important information about your upcoming migration weekend. To help make this process as smooth as possible, refer to the sections below (before and after migration).
For details about which activities you need to complete for a successful migration, please consult your Migration Letter.
Note that this information is specific to your products and services currently held with CWB Optimum Mortgage™. If you hold other products with CWB Financial Group®, please refer to the respective communications about how and when those products and services transition.
Your migration is complete!
We invite you to browse National Bank’s webpages and discover the products, services, tips and advice we offer.
Start banking with us
Start banking with us
Our teams will be working diligently to fully migrate your information. It will then be time to start enjoying your experience with National Bank. You can keep a copy of your Product and Service Migration Guide – Personal Optimum Mortgage Solutions for reference if you have any questions about your mortgage or migration.
Discover your National Bank branch
As a National Bank client, you now have access to our branch network across Canada.
When will my other products migrate?
If you hold multiple products with any CWB Financial Group®, please see the full migration schedule to learn when each will migrate.
We’re here to help
Let’s stay in touch
Contact the National Bank Optimum Mortgage Centre at 1-866-441-3775
Or call the National Bank Client Experience Centre at 1-888-835-6281
® NATIONAL BANK, CANADIAN WESTERN BANK and CWB are registered trademarks of National Bank of Canada.
TM CWB OPTIMUM MORTGAGE is a trademark of National Bank of Canada.
