Find the most up-to-date information about CWB’s next chapter with National Bank
Last updated: August 20, 2025
Here, you’ll find what you need to move forward with confidence and get the most up-to-date information as soon as it’s available. We’re committed to making this process as smooth as possible.
We will migrate CWB clients and products to National Bank in waves over the coming months. At least one month before your scheduled migration, you’ll receive important information about your migration date, products and services, and any actions required on your part.
Please note: If you hold other products with CWB Financial Group®, click on each company below to learn when they will migrate.
MIGRATED
Wave 1
Edmonton Gateway Banking Centre
August 2025
UPCOMING
Wave 2
Other Alberta banking centres
Fall 2025
Wave 3
BC, ON, MB, SK banking centres
Late fall 2025
MIGRATED
Wave 1
Edmonton Gateway Banking Centre
August 2025
UPCOMING
Wave 2
Other Alberta banking centres
Fall 2025
Wave 3
BC, ON, MB, SK banking centres
Late fall 2025
UPCOMING
Wave 2
Alberta banking centres, and Canada-wide without business banking
Fall 2025
Wave 3
BC, ON, MB, SK banking centres
Late fall 2025
Wave 3 – Canada-wide
Late fall 2025
Wave 3 – Canada-wide
Late fall 2025
Ongoing – Canada-wide
Fall 2025
Ongoing – Canada-wide
Starting fall 2025
Wave 4 – Canada-wide
2026
Wave 4 – Canada-wide
2026
Wave 4 – Canada-wide
2026
An enhanced banking experience awaits you
Unlock new opportunities such as more comprehensive products and services, more digital features, and an extensive banking network across Canada.
An evolution, together
We’re staying true to the principles that matter the most to you: regional expertise, a tailored approach, and continued support. All this with a team that has a true entrepreneurial spirit and who understands your needs.
We’re here to guide you every step of the way
Because your experience matters, and our commitment to you remains as strong as ever.
Stay vigilant!
Protect yourself against cyberfraud: National Bank will never proactively call, text or email you to ask for your banking information, especially your one-time verification code number, PIN, password or sign-in credentials.
If you receive an unexpected call from someone claiming to be from National Bank or CWB:
Visit National Bank’s Fraud prevention page for cybersecurity tips.
We’re here to help
National Bank completes acquisition of Canadian Western Bank
Let’s stay in touch
Contact your Relationship Manager or local banking centre
Or call the National Bank Client Experience Centre
Personal: 1-888-835-6281
Business: 1-844-394-4494
® NATIONAL BANK, the NATIONAL BANK logo, CWB FINANCIAL GROUP, the CWB FINANCIAL GROUP horizontal logo, CWB, MOTIVE FINANCIAL, CANADIAN WESTERN FINANCIAL, CWB MAXIUM FINANCIAL, CWB WEALTH, CWB WEALTH PARTNERS, NBC and CANADIAN WESTERN BANK are registered trademarks of National Bank of Canada.
TM CWB OPTIMUM MORTGAGE, CWB EQUIPMENT FINANCING, CWB NATIONAL LEASING, CWB FRANCHISE FINANCE and CWB TRUST SERVICES are trademarks of National Bank of Canada.
